THE AGREEMENT ON SERVICES SUPPLY AND USE ON THE WEBSITE
The Agreement On Services Supply and Use On The web https://cloudconnect.vn (referred to as
"Agreement") is the legal agreement between FPT International Telecom Company Limited (referred
to as "FPT") and the customers using service on https://cloudconnect.vn (referred to as
I. Term of use
In order to access and use the services on https://cloudconnect.vn (referred to as "FPT CLOUD
CONNECT"), Users shall agree and comply with these terms under this Agreement.
When accessing and using FPT CLOUD CONNECT by any method (e.g. computer, cellphone, television, or
any other devices connected internet), Users shall comply with this Agreement.
To comply with the legal regulations, the terms herein may be updated or edited at any time without prior
notice to the Users. FPT will publish such update or edition on the website, forum.
II. Prohibited actions in using FPT CLOUD CONNECT
To use FPT CLOUD CONNECT, Users shall not implement the following acts:
Take advantage of FPT CLOUD CONNECT to collect, publish information or data about the private life of
Name the Users according to the name of the luminaries, leaders of the Party and State, individuals,
organizations relating to crime, reactionary, terrorism or having the meaning which is not wholesome or
against with the traditions and customs.
Prohibit the promotion of any product in any forms, including but not limited to, send, and transmit any
message relating to promotion, invitation, chain letter, investment opportunity.
Illegally impede, disturb, destroy the host system; hinder the information access and the use of legal
website on FPT CLOUD CONNECT.
Illegally use password, cryptographic key of organization or individual, private information, personal
information and internet resource.
Use directly or indirectly any device, software, internet website, or other means to remove, change, ignore,
evade, obstruct, or destruct any copyright, trademark, or other signs of proprietary rights, which are
marked on the content (for instance, logo) or any other data control systems, devices, content protection
method, as well as measures of access limitation from the different geographical regions.
Directly or indirectly, through any device, software, internet website, or other means to copy, download,
capture, reproduce, duplicate, store, distribute, upload, publish, modify, translate, broadcast,
presentation, display, sell, transmit or retransmit the content.
Produce, reproduce, distribute or advertise a part or all of any content without FPT’s consent. User is not
allowed to build the business model, which use the content, whether it makes a profit or not. The content
mentioned on https://cloudconnect.vn includes but not limited any text, graphics, images, layout,
interface, icons, photographs, documents, audio, video and still image. In addition, we strictly prohibit
from creating the derivative products or materials, which are derived from or based on any content including
montages, making of similar video, wallpaper, computer theme, greeting card, and commodities.
Counterfeit other organization, individual and spread the false information on the website
https://cloudconnect.vn, which violates the legal rights and interests of such organization,
Creat the illegal link to the domain of other organization and individual. Create, install, spread malicious
software, computer virus; illegally access, take control of information system, set up attacking tools on
Do not use any programs, tools or other means to interfere the system of FPT CLOUD CONNECT.
Do not have any action to access illegally or find the ways to access illegally or damage the host system of
Users are solely responsible for their illegal action(s) under the laws.
III. Limitation of liability
If there is risk, damage arising from force majeures, including but not limited, electrical fire, damage of
hardware, software, internet traffic incidents or natural disasters and so on, Users have to accept risks
and damages (if any). FPT commits to make the best effort for reducing such risk, damage, but FPT does not
take any liabilities in these cases.
FPT's liability for any damage or loss which is suffered by the Users shall not exceed the total amount of
the money that FPT received from Users to use FPT CLOUD CONNECT service.
In the maximum permission of laws, Users agree to defend, compensate and hold harmlessly for FPT, legal entities
of FPT’s subsidiary, representative directors, officers, employees and agents from and out of a part and/ or
whole of, claims, actions, suits or procedure, as well as liabilities, damages, losses and costs (including
attorney’s fees), araising from or relating to FPT CLOUD CONNECT use or violation under this Agreement of
V. Rights and obiligations of Users
To use the website https://cloudconnect.vn, Users shall be guaranteed the following interests:
Rights of Users:
Right to request the Board of administration to verify the information to resolve the dispute during
the deployment and use of information and utilities on https://cloudconnect.vn.
Be kept the confidential information about Users.
Obiligations of Users:
Comply with regulations under this Agreement and the relevant regulations of laws.
Take responsibilities for content which is storage, provided, spreaded on FPT CLOUD CONNECT
spreaded through any direct links established by Users.
Be responsible for keeping the confidential information about account, if such information is
disclosed by any ways, Users shall be responsible for the incurred risks. FPT will base on the
existing information in your account to decide the account holders if there is the dispute and FPT
shall not be responsible for any incurred damages.
Users agree to immediately notify to FPT about any case to use illegally Users’s account and
passwords or have any action about breaking up the security system. Users are fully responsible for
keeping the confidential information about username and password. For reasons of privacy and
prevention of the unauthorized access, Users shall log out of our website in accordance with the
procedure after each time of use. In all cases, FPT shall not be responsible for any damages or
losses of any arising problems and/or impact by the Users and/or result of access and/or use FPT
CLOUD CONNECT service illegally of the third party.
If Users detect the fault from FPT, please notify to FPT via the following address:
Email: [email protected] Hotline: 1900 6973
Users may be fined for the administrative violations, prosecuted for criminal liabilities if Users
infringe the copyright, related rights regarding to use of this FPT CLOUD CONNECT website.
Users shall comply with the prohibited actions; exchange content, provided information which is
stipulated in this Agreement.
Comply with the other rights and obiligations under the laws.
VI. Rights and obiligations of FPT
Rights of FPT
Provide the information of Users in case that there is a request of the competent authorities.
Apply the sanctions stipulated under this Agreement.
Obiligations of FPT
Take responsibilities for supporting the account holders in the process of using FPT CLOUD
Take responsibilities for ensuring the confidential private information, personal information of
Users, inform Users about the rights, obiligations and risks when storing, exchanging and sharing
their information online.
Ensure the right of the Users to allow their personal information to be provided to other
organizations, enterprises and individuals.
Receive and resolve the complaints of customers during the period of FPT CLOUD CONNECT
service usage, however, FPT only support, receive and settle such complaints for the registered
accounts with full, true and accurate information.
VII. Information Collection
Personally Identifiable Information
In the course of using the FPT CLOUD CONNECT of FPT, FPT might ask User to provide us with
certain personally identifiable information that can be used to contact or identify you (“Personal
Information”). Personal Information may include, but is not limited to, your name, country of
residence, email address and website address.
Non-Personally Identifiable Information
When Users use the FPT CLOUD CONNECT (whether such use is performed on the computer, laptop,
telephone, Internet TV, on the Website or on a website of one of our partners or other third
parties), FPT collects information regarding User’s use on the websites, and information that your
browser sends whenever you visit a site or online service, including, without limitation, your
computer's Internet Protocol (IP) address, browser type, the web page you were visiting before, and
information for which you search.
When Users use a widget or any other tool offered by FPT, whether on the computer, laptop,
telephone, Internet TV, on the Site or on a third party website, including a website owned or
operated by Users, FPT may record data related to that activity, the deployment of the widget or
tool and any other account related data.
Like many websites, FPT use “cookies” to collect information. A cookie is a small data file that FPT
transfer to your computer's hard disk for record-keeping purposes. You can instruct your browser, by
changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the
website you visit. If you do not accept cookies, however, you may not be able to use all portions of
the webite or all functionality of the Fshare.
FPT may present links in a format that enables FPT to keep track of whether these links have been
FPT are concerned with safeguarding your information. FPT employs a variety of safety measures designed to
protect your information from unauthorized access and disclosure. However, FPT cannot guarantee that your
personal information or private communications will always remain private and secure.
IX. International Processing or Transfer
Your information may be processed or transferred outside of Vietnam, where the privacy laws may not be as
protective as those in Vietnamese jurisdiction.
FPT reserve the right to disclose any information obtained by FPT, including but not limited to Personal
Information and Non Personally Identifiable Information, (i) if required by law or by any governmental
authority; or (ii) in case of emergency; or (iii) to a successor entity in connection with a merger,
acquisition, bankruptcy or sale of all or substantially all of FPT’s assets.
FPT reserves the right to modify the website without prior notice, and the Agreement shall govern the use of
FPT CLOUD CONNECT, at any time, including but not limited to, charges about access and/or use of FPT
CLOUD CONNECT service. FPT also reserve the right to terminate any or a part of the FPT CLOUD
CONNECT’s application cautiously at any time without prior notice.
b. The failure of either party to exercise or enforce any right or provision of this Agreement does not
constitute a waiver of such right or provision or affect to the validity of a part or entire of the
The provisions of this Agreement are independent of and severable from each other. If any provision is found
to be invalid or unenforceable for any reason, that provision shall be deemed modified to the extent
necessary to make it valid and operative, or if it cannot be so modified, eliminated, and the remainder of
the Agreement shall continue in full force and effect as if this Agreement had been signed with the invalid
portion so modified or eliminated.
Users waive trial by jury in any action between both parties. This Agreement and the relationship between
Users and FPT under this Agreement shall be governed by the Vietnamese laws. Users and FPT agree to choose
the International Arbitration Centre Vietnam (VIAC), under its Commercial Arbitration Rules to settle any
dispute arising out of this Agreement.
This Agreement shall be binding on Users from the time that User agrees this Agreement when registering its